CEO Update

Charmaine Diver

Charmaine Diver

Chief Executive Officer

Greetings from Rannerdale Village!

As you can imagine we are delighted to be at alert level 1 again. This means that, finally, after an immense amount of diligence on both the staff and residents behalf – we can begin to live a life more normal again.

We continue to do everything we can to make sure that everyone is safe and comfortable at Level 1. 

Please note that some of our residents are still wishing to not receive visitors at the moment as they have underlying conditions which are causing them concern. This is of course, their right, and we are supporting them where they are requesting we do so. If you are unsure about the wishes of the person you wish to visit please call ahead to enquire.

As always, I urge you to continue to keep on  “playing it safe” while you are out and about in level 1.

If you do develop any respiratory or Covid-19 symptoms (have a cough, and/or a high temperature, any shortness of breath, a sore throat, are sneezing or have runny nose, or suffer from a temporary loss of smell) you should stay home and call Healthline on 0800 358 5453 or contact your doctor immediately.

If you have any questions about what we are doing during this time to keep your loved ones safe, please don’t hesitate to reach out to me directly via email at  with any questions or concerns.

We look forward to seeing you again soon.